Information Technology & Engineering Openings

6894-3-22851-12-0136

Performs customer support work that is moderately complex in nature. Provides first-level and if required second-level desktop support on-site as well as through remote applications. Performs basic network troubleshooting of communication problems as they affect the user environment. Monitors and troubleshoots local area networks (LANs). May provide technical support to other Information Technology staff or customers, such as virus and malware discovery and removal.
Minimum Requirements

Bachelor's degree in Computer Science, Information Systems or a directly related field AND three (3) years of related work experience;

OR,

Any combination of education and experience that has been achieved and is equivalent to the stated education and experience and required knowledge, skills, and abilities sufficient to successfully perform the duties and responsibilities of this job.

Licenses, Registrations, Certifications, or Special Requirements:

Valid Texas Driver's License.

Preferred: Microsoft Certified Professional (MCP) Certification.

Hours: 8:00 AM to 5:00 PM and works some holidays, nights and weekends

Work site: 1010 Lavaca Street

CRIMINAL, DRIVING & EMPLOYMENT BACKGROUND CHECK REQUIRED

$4518.61 - $5648.26 Monthly. Commensurate with experience.

Information & Telecommunications Systems

Deadline

Until Filled

6916-3-23830-12-0111

Configures and maintains servers with basic to moderately complex network operating systems and applicationsoftware. Schedules software installations and upgrades. Troubleshoots and resolves general, more routine system access and connectivity problems through the use of system utilities. Maintains current system operations and backup procedures and assists in ensuring data/media recoverability. Prepares technical documentation for applications. Acquires, tests and applies system software/hardware updates, releases and patches. Conducts basic diagnostics and troubleshoots network hardware components, system software and hardware. Implements system policies and standards and ensures adherence to approved security and disaster recovery procedures. Consults with departments on proper systems selection and automation designs to meet business objectives while maintaining full integration with other networks and resources. Gathers and documents user requirements. Develops more routine system designs. Assists in the evaluation of vendor products in hardware, software and telecommunications equipment and recommends purchases consistent with the organizations short-term and long-term objectives. Coordinates work performed by outside vendors and monitors vendor service level agreements (SLAs). Tracks performance trends, maintains data bases, and assists users in utilizing automated systems applications. Provides or coordinates user assistance in the field or through Help Desk activities. Performs other job-related duties as assigned.
Minimum Requirements

Bachelor's degree in Computer Science, Information Systems, Business Administration or a directly related field AND one (1) year of relevant work experience;

OR,

Any combination of education and experience that has been achieved and is equivalent to the stated education and experience and required knowledge, skills, and abilities sufficient to successfully perform the duties and responsibilities of this job.

Licenses, Registrations, Certifications, or Special Requirements:

*Valid Texas Driver's License.

Preferred:

*Microsoft Certified Systems Engineer (MCSE).

*Certified Novell Engineer (CNE).

*Novell Certified Linux Engineer (NCLE).

*Microsoft Certification

*System support experience with Websphere Portal and Websphere Application Server could substitute for Microsoft certification.

Hours:

*Work schedule is flexible on start time between 7:00 AM to 9:00 AM.

*Position rotates on call duty within the team to cover 24x7 and weekend support.

Work site: 205 West 9th Street

CRIMINAL, EDUCATION & EMPLOYMENT BACKGROUND CHECK REQUIRED

$4834.68 - $6285.05 Monthly. Commensurate with experience.

Information & Telecommunications Systems

Deadline

Until Filled

6925-2-22861-12-0115

Assists in designing, developing, enhancing and maintaining IIS and WebSphere Portal web pages in accordance with the protocols established by the Travis County Web Team. Coordinates the publishing of routine to moderately complex web site content, optimizing user interface, presentation and level of detail to meet user and business needs. Maintains web-related databases. Responds to user requests for modifications. Coordinates publishing of routine to moderately complex content and updates. Consults with users to update and maintain accuracy of web content. Assists departments with the development of web content. Assists with the gathering of user requirements and business objectives. Recommends service-related links to other county departments and/or related federal,state and local agencies links. Conceptualizes, designs and develops the layout and user interface of web pages. Converts content from other sources into format suitable for web pages. Assists in the placement of web site information, ensuring consistency, accuracy, appropriateness and timeliness of content and graphic standards. Updates and maintains web-related databases; assists departments using databases to update web content. Assists in monitoring the health of web server(s). Reviews and troubleshoots routine website issues. Solves or recommends solutions, and refers complex website issues to higher level staff. Assists in researching, identifying and selecting appropriate Internet-based information products, packages and vendors to meet county needs. Participates in developing and implementing website policies, procedures and standards. Monitors web content for adherence to policies and procedures. Monitors website for unauthorized and outdated information.
Minimum Requirements

Bachelor's degree in Computer Science, Information Systems, Business Administration or a directly related field AND two (2) years of experience in web page development or related work;

OR,

Any combination of education and experience that has been achieved and is equivalent to the stated education and experience and required knowledge, skills, and abilities sufficient to successfully perform the duties and responsibilities of this job.

Licenses, Registrations, Certifications, or Special Requirements:

*Valid Texas Driver's License.

Preferred:

*Microsoft Internet Specialist Certification.

*Information technology hardware, software and peripherals as related to assigned function.

*HTML, CSS, Javascript, Vbscript, Classic Asp, XML, command line scripting.

*Macromedia Dreamweaver; WebSphere Portal, Adobe Photoshop and Flash; Micosoft Word, Access and Excel; FTP programs; Windows OS.

*Usability design, ADA requirements and practices, database structures, graphic layout.

*Writing for the web, grammar and punctuation, report preparation.

*Quality assurance, performance monitoring, and integration methodologies.

Hours: 8:00 AM to 5:00 PM

Work site: 314 West 11th Street

CRIMINAL, EDUCATION & EMPLOYMENT BACKGROUND CHECK REQUIRED

$4518.61 - $5648.26 Monthly. Commensurate with experience.

Information & Telecommunications Systems

Deadline

September 10, 2010