Frequently Asked QuestionsVeteran Services
Frequently Asked Questions
Q: I need a copy of my discharge, or DD214. How can I get a copy?
A: Hopefully, you registered it with your local county clerk upon returning home. If so, it would be readily available to you. If not, the Travis County Veteran Services Office can send a form to the National Personnel Records Center (NPRC) requesting a copy be sent to you. You should receive the requested copy in two to four months.
Q: Since leaving the military, I have lost all my medals and awards. Is there someway I can get them replaced by the Government?
A: Yes there is. Come into our office with a copy of your discharge papers and we will complete a form that will be sent to the NPRC for replacement medals and awards. We understand that the system is greatly backlogged at the current time, however, all requests will ultimately be filled. Generally, there is no charge for medal or award replacements.
Q:As an honorably discharged veteran, I know that I am eligible to be buried in a VA cemetery. Is there one in the North Texas area and can I reserve a spot?
A: Yes, the Dallas-Fort Worth National Cemetery opened in May 2000. It is located at 2191 Mountain Creek Parkway and their telephone number is 214-467-3374. However, you cannot make a reservation. Your funeral director knows the procedures. The VA will provide a gravesite, graveliner, headstone or marker, Presidential Memorial Certificate, U.S. Flag and perpetual care of the gravesite.
Q:Are there any VA medical facilities in the North Texas area and where are they located?
A: The US Department of Veterans Affairs has a facility locator that allows you to search by zip code or by state.
Last Modified: Wednesday, April 25, 2012 11:36 AM
