2-1-1 Texas, formerly First Call for Help, is the new abbreviated dialing code for free, bilingual information and referrals to health and human services and community organizations. 2-1-1 links individuals and families to services provided by nonprofit organizations and government agencies in their community.
Domestic Relations Office
Travis County Domestic Relations Office provides collection and disbursement of child support payments, as well as enforcement of child support and medical support orders and visitation orders for Travis County court orders. DRO also provides Guardians ad litem which may be appointed by the court for cases involving children, and docketing services for the CPS docket.
Attorney General Child Support
The OAG provides legal assistance in establishing paternity, establishing, enforcing and modifying child support and medical support orders, and collecting and distributing child support payments.
U.S. Department of Health & Human Services Administration for Children
& Families Child Support Enforcement
Federal Office of Child Support Enforcement provides users with a general, as well as state-by-state outline of its child support enforcement program. It includes frequently asked questions, and provides a user-friendly search format for unlisted questions related to child support. The website includes announcements and Spanish language formats for all reports generated by the Federal Office of Child Support Enforcement.
Austin Police Department
Home site includes information and links to all services provided by Austin Police Department.
Victims Services Austin Police Department
Available options include: Warrant Search, Is Your Partner Abusing You?, What Every Parent Should Know: Family Violence and Children, How to Make a Safety Plan, Crime Victims Compensation, Volunteer Opportunities, Victim Service Contact Information.
Travis County Sheriff Department
The Sheriff's Office enforces laws, protects the life and property of Travis County residents, and provides safe, secure, and humane confinement of inmates. The law enforcement division provides patrol and criminal investigations and operates out of three command stations.
Victims Services Travis County Sheriff Department
Available options include: Crisis Counseling, Information/Referrals, Protective Orders, Emergency Legal Advocacy, Crime Victim Compensation Information, Personal Advocacy, Safe Shelters, Emergency Transportation, Accompanying Victims to Hospitals.
Texas Abuse Hotline/Child - Elderly Protective Services 1-
The mission of The Texas Department of Family and Protective Services is to protect children, the elderly, and people with disabilities from abuse, neglect, and exploitation by involving clients, families and communities.
Center For Child Protection
Founded in 1989, the Center for Child Protection is the first stop for children who are suspected victims of sexual and physical abuse and for children who have witnessed a violent crime. An accredited children's advocacy center serving Travis County, children are referred to the Center exclusively by law enforcement, and each child is brought to the Center by a caregiver for a recorded interview, forensic medical exam, counseling, and crisis intervention. All services are provided at no charge and most are available in English and Spanish.
Lawyer Referral Services (LRS) and Match Program
The Lawyer Referral Service offers two important services to the public: it helps the client determine if the problem is truly of a legal nature by screening inquiries, and then by referring the client to appropriate service agencies.
Legal Aid Society of Central Texas
Volunteer Legal Services of Central Texas helps low-income people with civil legal issues by holding free legal clinics where people can speak with an attorney regarding civil legal problems. The clinics are held Monday and Wednesday evenings at local middle schools. Click on Advice Clinics for more information. Volunteer Legal Services of Central Texas helps low-income clients access the civil justice system by providing volunteer attorneys who donate free legal advice and representation.
Legal Hotline for Older Texans 1-
(800) 622-2520 or
The Legal Hotline for Older Texans is a telephone hotline providing free legal advice and consultation to Older Texans, Pension Participants and Beneficiaries, crime victims and disaster victims.
Austin Bar Association
Non-profit corporation of Travis County attorneys provides a newsletter-format site. Includes links to Texas and Travis County based legal resources and lawyer referral services. Offers limited Frequently Asked Questions [FAQ’S] answers to the general public.
Access and Visitation Hotline
Toll-free number provided by the Office of the Attorney General and operated by Legal Aid of Northwest Texas provides legal information regarding child custody and access and visitation matters. Callers can speak with an attorney and receive free legal information pertaining to access and visitation problems. Hotline is in operation Monday-Friday, 1-5 p.m.
Dispute Resolution Center
The Dispute Resolution Center is an independent, nonprofit organization that provides and promotes accessible, high-quality dispute resolution for all people in Travis County and surrounding areas. The DRC assists with the option of mediation instead of litigation.
Texas Law Help
(800) 252-9690 or
One stop, online resource for free and low-cost civil legal assistance in Texas.
Lone Star Fatherhood Initiative
Offers free consultations with experienced family attorneys. Low cost preparations of necessary legal forms and peer support to individuals facing divorce, child support issues, paternity issues, custody modifications, termination of rights, visitation denial, protective orders, or adoptions.
Association of Family & Conciliation Courts 1-
Home site of the Association of Family and Conciliation Courts. International organization maintains interests of children in family law with a focus on developing ideas in mediations, resolving family conflict, and parent education.
Divorce/Custody Resources Online
Site offers an introduction to a number of facets of divorce, including child custody evaluations and the impact of divorce on children. Provides links to resources on a state-by-state, and sometimes county-by-county basis [Texas resources are limited]. Users can subscribe to the free internet newsletter on divorce, and can take online courses offered by custody and parenting experts.
For-profit site includes resources for a step-by-step approach to the custody evaluation process. Includes online ordering forms for a how-to video on custody evaluations and a message board moderated by a custody evaluation expert.
Child Welfare Information Gateway 1-
(800) 394-3366 or
Resources on all aspects of domestic and inter-country adoption, including adoption from foster care. Includes information for prospective and adoptive parents; information about searching for birth relatives; and resources for professionals on recruiting adoptive families, preparing children and youth, supporting birth parents, and providing post-adoption services.
Adoption Network Law Center
Comprehensive site offers individual forum for both factual and opinion-based information on adoption. Contains personal stories, links to agencies assisting in adoption and location of birth families by adoptee’s, and media coverage. Includes free access to chat rooms, lists services and bulletin boards related to all aspects of adoptions.
Adoption Resources Online
Site geared toward prospective adopting parents, and addresses issues associated with birth parent rights and current adoption trends. Includes links to adoption facilitators and attorneys, as well as other adoption-related resources.
Austin Child Guidance Center
Austin Child Guidance Center is dedicated to improving the mental health of children and their families. A multidisciplinary team of psychiatrists, psychologists, social workers, and counselors provides individual, family, and group therapy; psychiatric and psychological evaluations; parent education; community presentations and consultations; and training to current and future mental health professionals.
Lifeworks is a non-profit organization providing a continuum of services to youth and families, addressing critical needs to achieve lasting, positive change. Their home site includes a link to the Green Book, a comprehensive directory of local resources.
The Green Book
A Resource Directory: Community, Counseling, Education, Employment, Financial, Health, Housing, Legal Services, Parenting, Sexual Health
Lifeworks Youth Crisis Hotline
Lifework operates the only walk-in emergency shelter for youth in Travis County. This shelter provides runaways and homeless youth (including teen parents), ages 10-19, asecure place to sleep, food, clothing, and case management to coordinate family reunification, medical care, transportation, educational services, tutoring, and counseling.
Austin Stress Clinic
Local agency whose programs help clients develop healthier, less harmful ways for managing problems and building better relationships while helping to make our community a safer and more enjoyable place to live.
YWCA Women's Counseling and Resource Center
Provides individual and couples counseling for issues including: stress, depression, communication, self-esteem, anxiety, anger management, suicide, and relationship difficulties.
Capital Area Counseling
Provides low cost psychological counseling services to the Central Texas community. We officer services to address virtually all health issues, including: depression, anxiety, and other mental health issues, marital or relationships issues, sexual, physical or emotional abuse, and the impact of family violence.
Mental Health Mental Retardation Crisis Hotline
MHMR helps to serve people whose lives are seriously affected by developmental disabilities, mental, emotional, and substance use disorders. This site contains information on the following topics: vision and mission of the Center; service area; services provided to the community; the board of trustees; consumer rights; Center partnerships; Center administration; maps and publications.
Online magazine format offers a database search of past and present articles on many topics. Provides links to therapists who specialize in certain issues affecting parents, children, and families, and offers an introduction to general child development from toddlers to teens. Includes an online bookstore, a classifieds section for parenting-related materials, and an audio option for some of the articles in the site.
Divorce Recovery and Family Resource Center
Successfully Single is designed to provide: skills for living a rich life; strategies for building high self-esteem; personal growth and self discovery through participatory exercises; tools to improve single life, dating and relationship experiences; understanding of yourself, healthy singleness, and healthy relationships; and a network of friends with whom to grow.
Health Insurance for Kids (800) 647-6558
Affordable health insurance for eligible Texas children. Has both English and Spanish versions of the site and includes a link to the insurance applications. Includes links to Medicaid and CHIP information.
Texas Medicaid Program
Medicaid is the State and Federal cooperative venture that provides medical coverage to eligible needy persons. The purpose of Medicaid in Texas is to improve the health of people who might otherwise go without medical care for themselves and their children.
Austin/Travis County Health & Human Services
Our purpose is to work in partnership with the community to promote health, safety, and well-being. We provide Public Health, Social, and Environmental Health services for Austin and Travis County, and serve a population of nearly one million. The role of public health is to promote community-wide wellness; prevent disease; and to protect the community from infectious diseases, environmental hazards, and epidemics.
Kids Exchange Network is a network of private providers administered by the Travis County Domestic Relations Office. This program helps children and their parents with parenting time issues who are experiencing difficulties with divorce or separation. The services can be ordered by the court to assure custodial or visitation terms of a decree are carried out.
Men and Fathers Resources Center
The Men & Fathers Resource Center offers: free consultations with experienced family attorney, low-cost preparation of necessary forms, referrals to knowledgeable local attorneys, peer support group, and National Help Line assistance
Life Steps, Georgetown, Texas:
Divorce is recognized as a very stressful experience. This 4-hour research-based curriculum focuses on the needs of children and how adults can help them cope. Counselors discuss different stages children go through as a result of divorce. Parents, concerned caregivers and grandparents are welcome to attend. Seminars are conducted by two licensed counselors from LifeSteps. After attending, participants will receive a certificate of completion. Topics include: establishing a co-parenting relationship, emotional reactions, guidelines for helping children adjust, new family structures and developmental stages.
Do It for the Kids
This is a 5 hour workshop that deal with the impact of divorce on children of all ages. For information or to register call Mr. Tommy West at (512) 635-0670 or e-mail firstname.lastname@example.org.
This Faith Based/NOT Denominational 13 session series is offered once per school semester.
Parenting Resources Online
Site sponsored by the Mental Health Association, a non-profit organization, and provides an online library of parenting information, ranging from child development to accessing low-cost childcare services in Texas. Includes a site of the month and limited access to the United States Department of Education Online Library.
Offers information and support services for topics such as; discipline, nutrition, education, pregnancy, healthcare and safety.
Fathering Resources Online
Center for Successful Fathering, Inc. is an Austin-based program that advocates for the positive role of fathers in children’s lives. Provides workshops and seminars for fathers, recent research in topics associated with fatherhood, and links to publications and resource materials for parents. Some links are related to parenting through a divorce.
Site focuses on issues related to fathering and divorce. Includes an online message board and links to a broad range of issues including child support, visitation, stepfamilies, and links to a variety of international fathers’ sites.
Austin Independent School District
Austin Independent School District site offers information about school campuses, curricula, and community supportive education services. Includes press releases, and resources focusing on children.
Austin Community College Adult Basic Education/GED Preparation Program
(512) 223-5123 or
GED Prep Program is free to persons who did not finish high school.
Travis County Attorney's Office/Protective Orders Division
314 West 11 th Street, 3 rd Fl
The county attorney's office, among other duties, provides representation and obtains orders for the protection of victims of family violence. Please call for more information.
Women's Advocacy Project
Family Law Hotline
(800) 777-3247 or
Family Violence Legal Hotline 1-
These hotlines are staffed by attorneys who provide assistance to Texans on a variety of legal concerns related to domestic violence, sexual assault and family law. Callers will
first speak to an Intake Specialist who gathers initial information and determines which of our resources is most appropriate for the caller.
The Civil Division of the Women’s Advocacy Project represents battered women free of charge in family law legal matters (e.g., divorce, custody, support, and protective orders.) We handle cases in Travis and Williamson counties only.
National Domestic Violence Hotline
Hotline advocates provide support and assistance to anyone involved in a domestic violence situation, including those in same-sex relationships, male survivors, those with disabilities and immigrant victims of domestic violence. All calls to the National Domestic Violence Hotline are confidential.
SafePlace provides safety and healing services to survivors of domestic violence and sexual assault. All programs including shelter, counseling and hospital advocacy can be accessed through our 24-hour Hotline.
Last Modified: Tuesday, December 10, 2013 11:18 AM